If the intended recipient isn’t able to receive the message, for example, while they’re on a flight, a single grey tick can remain for hours. You can think of it as being ‘in transit’. One grey tick means that the message has been successfully sent from your phone, but it hasn’t been delivered yet to the other person’s phone. What does a single grey tick mean on WhatsApp? So, how do you get started decoding the check marks on WhatsApp Business? Let’s take a closer look at single ticks, double ticks and what it means if you don’t see any ticks next to your message on WhatsApp. For businesses, this can be particularly helpful during holiday periods or out of office hours. With read receipts, your customers can see whether you’ve had a chance to open their message or not.
It’s a handy feature that can help to manage expectations when interacting over an instant messaging app. The double tick system is useful because you can see at a glance the status of each message that you send on WhatsApp Business. In a nutshell, both WhatsApp Messenger and WhatsApp Business use the Read Receipt system to show users when their message is delivered and whether the recipient has read it or not. Grey ticks, blue ticks, no ticks… what does it all mean on WhatsApp, and how can you tell if you’ve been left on read – or worse, blocked?
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